We have been struggling with our T-Mobile phones for awhile now. Both Laura’s and my handsets would restart without us doing a thing, applications would load with out us touching the screen. The reception was problematic in our neighborhood. All these problems led us to call customer service and technical support.
Tatiana, a tech support agent helped us troubleshoot our problems. She did great job talking us through settings and seeing what could be done to resolve our issues. Eventually we had to do a factory reset of our phones and we won’t be running any apps like Instagram, Evernote or FourSquare for a few days.
There seems to be a reception issue in our part of town and they promise it will be looked into within three days. Its been a frustrating time with our mobile phones but we are trying to make it work.
The Tumblr Years of Tony Burgess 